WooCommerce Checkout Trust and Policy Consistency Audit

List the promises made before checkout

Record shipping estimates, thresholds, return window, exclusions, warranty, payment methods, taxes, recurring terms, contact routes, and destination restrictions shown on the product journey.

Audit theme output, SEO and feed plugins, product extensions, caching, and the selected variable-product state. Treat every plugin that rewrites commerce facts as a separate data owner.

Compare policy and transaction surfaces

Check product pages, cart, checkout, FAQ, legal policies, confirmation messages, and structured data. Treat conflicting terms as defects even when each page is individually well written.

Exercise failure and edge paths

Test unavailable destinations, declined methods, out-of-stock changes, subscription cancellation terms, returns exclusions, and support links. The failure state should explain what the buyer can do next.

Verify ownership and freshness

Assign each promise to a source system and review date. Re-run the fixtures after logistics, payment, policy, or checkout releases.

Primary references

• Schema.org MerchantReturnPolicy
• Schema.org OfferShippingDetails